Refund Policy

Last updated: October 8, 2026 · Syvara Learning, LLC

We want every purchase on Syvara Software & Data Training to be clear and fair. Here is how refunds work.

Courses and the all-courses bundle

14-day refund: if a course isn't right for you, email contact@syvaralearning.com within 14 days of buying it and you receive a full refund, as long as you have completed less than 25% of its lessons.
For the all-courses bundle, the same applies: within 14 days, with less than 25% of all the bundle's available lessons completed, and the bundle's free coaching session not yet used.
"Completed" means lessons marked complete on the Platform. After a refund, access to the course (or bundle) ends.
After 14 days, or once 25% or more is completed, course and bundle purchases are final.

Full worked answers from the AI Tutor

A full worked answer is delivered immediately when you choose to reveal it, so this purchase is final. If the AI fails before writing the answer, the reveal is given back to you automatically.

Monthly membership

Cancel anytime from My Account → Manage / cancel subscription. You keep full access until the end of the month you have paid for, and you will not be charged again.
We do not give refunds for partial months or for unused time.
Changed your mind? You can undo a cancellation before the month ends from the same page.

Coaching sessions

24 hours or more before the session: cancel online from your booking page for an automatic full refund.
Less than 24 hours before: message Dr. Sharon from your booking page. Rescheduling or a refund is at her discretion (for example, for illness or emergencies).
If Dr. Sharon cancels: you always receive a full refund.
Missed sessions: if you do not join within 15 minutes of the start, the session may be treated as missed without a refund.

Billing problems

If you were charged twice, charged by mistake, or could not access something you paid for because of a problem on our side, email contact@syvaralearning.com within 30 days and we will fix it or refund you in full. We also consider other requests case by case.

How refunds are paid

Refunds go back to the original payment method through Stripe. They usually appear on your statement within 5 to 10 business days, depending on your bank. This policy does not limit any rights you have under the consumer laws of your country.

Contact

Syvara Learning, LLC · Minnesota, USA · contact@syvaralearning.com